STEP1
| Customer | PSOFT | |
|---|---|---|
| Makes an order using the order form. | ||
| Sends an email about the procedure for settling the order. | ||
| Temporary registration completed. | ||
STEP2
| Customer | PSOFT | |
|---|---|---|
| Accesses the order settlement webpage mentioned in the email about settling the order. | ||
| Order placement completed. | ||
| Receives the email about the payment procedure. | Sends an email about the payment procedure. | |
| Makes the payment. | Confirms the payment. | |
| User registration completed (done within 5 business days.) | ||
STEP3
| Customer | PSOFT | |
|---|---|---|
| Downloads the product from the user page. | Sends the ID and password required to log-in to the user page by email. | |
| Installs the product. | ||
| Authorizes the product. | ||
| Process completed. | ||
About issuing the log-in ID and password
The necessary information for downloading your product (user ID and password) shall be sent to you by email after we confirmed your payment (within 5 business days of the payment). If the payment is concluded after our business hours, it shall be considered as having been concluded on the next business day. Business hours: 9:00 to 17:00 (Japan time, UTC/GMT +9 hours). Holidays: Saturdays, Sundays, Japanese national holidays.
When paying by credit card, the above email will be sent automatically right after the payment is completed.
*If you do not receive our email after completing your payment, please contact us using the inquiry form.
