Support

The support pages contain FAQs specific to each of our products.

FAQ

What is SAPI5?
Compatibility between Pencil+ versions and 3ds Max versions.
Pencil+ 3Pencil+ 2
An error dialog about a duplicate plug-in path is displayed.
Pencil+ 3
Can I transfer my license?
anti-aliasing for AEanti-aliasing for PSPencil+ 4 for MayaLiquid+Pencil+ 4 for 3ds MaxPencil+ 3Pencil+ 2CHRONOStreamVOID Modular System
Is there a macOS / Linux version?
Pencil+ 4 for Maya
  1. 2006/07/04What is SAPI5?
  2. 2021/05/13Compatibility between Pencil+ versions and 3ds Max versions.
  3. 2017/05/10An error dialog about a duplicate plug-in path is displayed.
  4. 2019/04/17Can I transfer my license?
  5. 2018/10/02Is there a macOS / Linux version?

Latest Updates

2021/05/13 Compatibility between Pencil+ versions and 3ds Max versions.
Pencil+ 3Pencil+ 2
2020/03/05 Silent install and uninstall.
Pencil+ 4 for 3ds Max
2020/03/05 Compatibility between Pencil+ versions and Maya versions.

FAQ by Product

Modo Plug-ins

for Modo

Maya Plug-ins

for Maya

3ds Max Plug-ins

for 3ds Max
for 3ds Max

Discontinued Products

Product Authorization

Modo Plug-ins

for Modo

Maya Plug-ins

for Maya

3ds Max Plug-ins

for 3ds Max
for 3ds Max

Discontinued Products

User Support

*Please use the report form on the user page to request technical support or to submit bug reports.
The following can be done from the user page.

  • Download the latest versions of products.
  • Authorize products.
  • Apply for upgrades.
  • Report technical problems and bugs.
  • Update your user information.

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Contact Us

Please use the form below to send us inquiries related to products and purchasing.

Products inquiry form

Please connect to the user page and select "Technical support / Bug report" for technical inquiries or bug reports.

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