If you are unable to obtain a license even though the [Hostname] and [Port] values are the same in Network License Manager and Network Settings, it may be because communication is blocked by the Windows Firewall.
To obtain a license, you need to allow communication in the Windows Firewall. For more information, please see the links below.
- Allow communication for a port in Windows Firewall.
- Allow communication of PSOFT Network License Manager in Windows Firewall.
Also, if the service is stopped, the client will not be able to connect to it, so please display the License Manager Settings screen and check the operation status of the service.