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Support FAQ

Support FAQ :

  • Summary of Pencil+ 4 Products Features

    Pencil+ 4 for MayaPencil+ 4 for 3ds Max
    なし

    There are four Pencil+ 4 products: Pencil+ 4 (for 3ds Max, for Maya) and Pencil+ 4 Line (for After Effects, for Unity). The main features of each product are summarized in the tables below. The implementation and operation of similar features vary depending on the product. Please use the Demo versions of the products to check the operation of the features.

    Material

      3ds Max Maya After Effects Unity
    Toon Rendering ● ● - -
    Gradation Offset Map ● ● - -
    Basic Material ● ● - -
    Stroke Map for Hatching ● - - -
    Highlight Design ● - - -
    Light Color Effect Setting ● - - -
    Shadow Blend ● - - -
    Light Intensity Effect Setting ● - - -
    Material Transparency ● - - -
    Show Materials in Viewport ● - - -
    Line Reflection, Refraction ● - - -
    Line Drawing Detection Setting ● ● - ●*2
    Replace Line Color ● ● - ●*2

    Line

      3ds Max Maya After Effects Unity
    Draw Visible Lines ● ● ●*1 ●
    Draw Hidden Lines ● ● ●*1 ●
    Advanced Line Settings ● ● ●*1 ●
    Brush Details Settings ● ● ●*1 ●
    Reduction Based on Distance ● ● ●*1 ●
    Line Size Map ● ● ●*1 ●
    Edge Detection Settings
    Outline ● ● ●*1 ●
    Open Edge ● ● ●*1 ●
    Object ● ● ●*1 ●
    Intersection ● ● ●*1 ●
    Smoothing Boundary ● ● ●*1 ●
    Material ID Boundary ● ● ●*1 ●
    Selected Edge ● ● ●*1 -
    Normal Angle ● ● ●*1 ●
    Wire ● ● ●*1 ●
    Pencil+ 4 Line Renderer ● ● - -
    Pencil+ 4 Line Window - ● - -
    Pencil+ 4 Line Render Button - ● - -
    Show Lines in Viewport - ● - -
    Rendering Scale - - ● -
    Z Depth ● ● ● ●
    Screen Effect - - ● -
    Ignore Object List - - - ●
    Double Sided Material Line List - - - ●

    Modifiers

      3ds Max Maya After Effects Unity
    Perspective Deform Modifier ● - - -
    Normal Copy Modifier ● - - -
    Select Edge Modifier ● ●*3 - -

    File Output

      3ds Max Maya After Effects Unity
    Material Render Elements Output ● - - -
    Line Render Elements Output ● ● - ●
    Line EPS Format Output ● ● - -
    Line PLD Format Output ● ● - -

    *1 The After Effects version requires PLD files output by the 3ds Max or Maya version. Line settings, such displaying / hiding line sets, specifying edited line sets, displaying / hiding edges, specifying edited edges, etc. can be re-edited based on the data included in PLD files.

    *2 The Unity version has no Material functionality, but Line Functions can be set by using Material Line Functions List.

    *3 In Maya, edge selection using sets is supported.

    Pencil+ 4 Utilities

      3ds Max Maya After Effects Unity
    Pencil+ 4 Bridge ● ● - ●*1
    Network Rendering Plugin ● ● ●*2 -
    Pencil+ 4 Spreadsheet ● - - -
    Pencil+ 4 Converter ● - - -
    Pencil+ 4 Line Thumbnail Extension ●*3 ●*3 ●*3 -

    *1 Only supports importing / exporting Line data.

    *2 There is no rendering plugin for the After Effects version. However, distributed rendering using folder monitoring is supported by installing the plugin on each rendering PC.

    *3 Pencil+ 4 Line Thumbnail Extension is an extension for showing thumbnails of PLD files in Windows Explorer.

    Article Link
  • Compatibility between Pencil+ versions and Maya versions.

    Pencil+ 4 for Maya
    Installation

    Pencil+ 4 for Maya

    Maya
    2015 2016 2016.5 2017 2018 2019 2020 2022
    4.2.0 - - - - ● ● ● ●
    4.1.0 - - - ● ● ● ● -
    4.0.4 - ● ● ● ● ● - -
    4.0.3 - ● ● ● ● ● - -
    4.0.2 - ● ● ● ● ● - -
    4.0.1 ● ● ● ● ● - - -
    4.0.0 ● ● ● ● ● - - -

    [] = Supported. [-] = Not supported / Not compatible.

    Pencil+ 4 Bridge for Maya

    Maya
    2015 2016 2016.5 2017 2018 2019 2020 2022
    1.0.3 - - - - ● ● ● ●
    1.0.2 - - - ● ● ● ● -
    1.0.1 - ● ● ● ● ● - -
    1.0.0 ● ● ● ● ● - - -

    [] = Supported. [-] = Not supported / Not compatible.

    Article Link
  • Colors are different between the render view and the saved image file.

    Pencil+ 4 for Maya
    なし

    Please disable the render view's [View Transform]. Also, please uncheck [Enable Color Management] in Maya's Preferences.

    The Maya software renderer does not handle [Color Management]. This is why the colors of images displayed in the render view and those in saved image files are different when [View Transform] and [Enable Color Management] are ON.

    Article Link
  • Materials are not rendered as flat colors.

    Pencil+ 4 for Maya
    なし

    If you wish to fix noise-like slight changes in the colors when rendering PencilMaterial, please open Maya's [Render Settings], go to the [Maya Software] tab and uncheck [Jitter final color].

    Article Link
  • Is there a limit to the number of PCs that can be used for network rendering?

    CharacterBox
    なし

    You can perform network rendering by installing the CBOX network rendering plugin. There is no limit to the number of rendering nodes.

    Article Link
  • Can the plugin be used for network rendering?

    CharacterBox
    なし

    You can perform network rendering by installing the CBOX network rendering plugin. There is no limit to the number of rendering nodes.

    Executing Network Rendering

    To use CBOX for network rendering, please install the network rendering plugin on the rendering PCs, start Modo in [Slave Mode] or [Headless Mode] and execute the render.

    Installing the Network Rendering Plugin

    Execute the setup file ("setup_CharacterBox_***_ntr.exe") and follow the instructions of the installer. If a different version of the plugin is already installed, please start by uninstalling it.
    Resident programs, such as anti-virus software, may interfere with the product installation/uninstallation. If you experience problems with the installation/uninstallation, please temporarily disable your anti-virus software (or other resident programs).
    The network rendering plugin can be downloaded from the "Download" section of the PSOFT User Page.
    https://www.psoft.co.jp/user/en/

    Article Link
  • Can the plugin be used for network rendering?

    Pencil+ 4 for Maya
    なし

    Pencil+ 4 for Maya supports network rendering using the command line renderer. There is no limit to the number of server PCs used for network rendering.
    The network rendering plugin must be installed on the server PCs to perform network rendering. Please refer to the "Network Rendering" section of the product's manual for more details.

    • The network rendering plugin can only render when Maya is executed with the command line renderer.
    • The network rendering plugin cannot be used to edit and save files. If used to save files, the settings for all Pencil+ 4 nodes will be re-initialized to their default values.
    Article Link
  • Is there a limit to the number of PCs that can be used for network rendering?

    Pencil+ 4 for Maya
    なし

    There is no limit to the number of servers and processors used when doing network rendering with Pencil+ 4 for Maya. You can add new rendering PCs without restriction.

    Article Link
  • When animating, is there a way to stabilize the line thickness when using [Stroke Size Reduction]?

    Pencil+ 4 for Maya
    なし

    Please use a [Size Map].

    [Stroke Size Reduction] uses screen space as the basis for computing lines. Because of this, depending on the curve settings, lines can look unstable when animating.

    [Size Map] uses the object's UV coordinates to specify line thickness, so stable lines can be drawn when animating.
    Please have a look at the [Size Map] sample file "LineSizeMap_1.mb" installed with the plugin.

    Article Link
  • When animating, is there a way to stabilize the line thickness when using [Stroke Size Reduction]?

    Pencil+ 4 for 3ds Max
    なし

    Please use a [Size Map].

    [Stroke Size Reduction] uses screen space as the basis for computing lines. Because of this, depending on the curve settings, lines can look unstable when animating.

    [Size Map] uses the object's UV coordinates to specify line thickness, so stable lines can be drawn when animating.
    Please have a look at the [Size Map] sample file "LineSizeMap_1.max" installed with the plugin.

    Article Link
  • Where can I find sample files?

    Pencil+ 4 for Maya
    なし

    Please click [Sample Files] under [Pencil+ 4] in the Maya menu.

    Article Link
  • Where can I find sample files?

    Pencil+ 4 for 3ds Max
    なし

    Please click [Sample Files] under [Pencil+ 4] in the 3ds Max menu.

    Article Link
  • Where can I find sample files?

    CharacterBox
    なし

    Please click [Sample Files] under [CBOX] in the Modo menu.

    Article Link
  • Silent install and uninstall.

    Pencil+ 4 for MayaPencil+ 4 for 3ds Max
    Installation

    Silent Install

    Start a silent install by executing the following command in the command prompt.

    "setup_***.exe" /SILENT

    * Replace "setup_***.exe" above with the actual installer file name.

    The options /SILENT and /VERYSILENT are available for silent installs. (When /VERYSILENT is used, the installation progress display is also disabled.)

    The option /COMPONENTS can be used to specify installation target products. The plugin will only be installed for the specified products.

    In the example below, the plugin will only be installed for Maya 2016.5 and Maya 2017. (If a specified product version cannot be found, that version of the plugin will not be installed.)

    "setup_***.exe" /COMPONENTS="Maya2016_5,Maya2017" /SILENT

    * The command is not case sensitive.
    When the /COMPONENTS option is not used, the plugin is installed for every installed product version.

    Product Versions and Matching Component Names

    Maya Version 2016 2016.5 2017 2018 2019 2020
    Component Name Maya2016 Maya2016_5 Maya2017 Maya2018 Maya2019 Maya2020
    3ds Max Version 2017 2018 2019 2020
    Component Name Max2017 Max2018 Max2019 Max2020

    Please refer to the following page for other available options.
    http://www.jrsoftware.org/ishelp/index.php?topic=setupcmdline

    Silent Uninstall

    Start a silent uninstall by executing the following command in the command prompt.

    "C:\Program Files\PSOFT\ProductName\uninstall\unins000.exe" /SILENT

    The uninstaller is usually created in the folder C:\Program Files\PSOFT\ProductName\uninstall where "ProductName" is the name of the product.

    Please refer to the following page for other available options.
    http://www.jrsoftware.org/ishelp/index.php?topic=uninstcmdline

    You can also uninstall by using the following commands.

    • For 3ds Max
      cmd /c "for /F "tokens=1,2,*" %I in ('reg query "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{8FAB6E07-1B66-4BF8-8AD1-9045BF5B1120}_is1" /v "QuietUninstallString" /reg:64') do %K"
    • For Maya
      cmd /c "for /F "tokens=1,2,*" %I in ('reg query "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{6D19AF5C-7C20-4295-BD7B-5BA37A3F4311}_is1" /v "QuietUninstallString" /reg:64') do %K"
    Article Link
  • Do you plan to add support for outputting to the DXF format?

    Pencil+ 4 for MayaPencil+ 4 for 3ds Max
    なし

    We do not plan to add support for the DXF format.
    We recommend using Illustrator to convert from EPS to DXF.

    If you need to convert multiple files automatically, please try Illustrator's [Batch] feature. The following URL gives an example for converting EPS to PDF, but you could do the same to export to DXF.
    https://helpx.adobe.com/creative-suite/kb/convert-multiple-ai-files-eps.html

    Article Link
  • Is there a way to output materials and lines separately in one render?

    Pencil+ 4 for Maya
    なし

    To output materials and lines separately as images in one render, enable [Output to Render Elements Only] in the PencilLine node, add Render Elements nodes and render the scene.

    Article Link
  • Using Maya, can I reproduce the method to draw lines using the [Crease] functionality in 3ds Max?

    Pencil+ 4 for Maya
    なし

    To reproduce, using Maya, the drawing of lines using the [Crease] functionality of 3ds Max, use [Hard Edges] and [Maya Catmull-Clark]'s [Propagate Edge Hardness].

    Furthermore, the Pencil+ 4 sample file "MeshSmoothPreviewRender.mb" uses [Hard Edges] and [Propagate Edge Hardness] to draw lines. Please refer to the settings of the object on the left-hand side.

    Article Link
  • Is there Basic Material functionality like in the 3ds Max version?

    Pencil+ 4 for Maya
    なし

    Yes, there is. We received a lot of requests for it during the beta trials, so we added it in the final version.

    Article Link
  • Can Lines be displayed in the viewport?

    Pencil+ 4 for Maya
    なし

    Use the Pencil+ 4 Line Viewport to check the Lines in the viewport. Smooth mesh preview is not supported due to the Maya specifications.

    Article Link
  • Can smooth mesh previews be rendered?

    Pencil+ 4 for Maya
    なし

    Pencil+ 4 supports rendering smooth mesh previews. Enable it in the "Rendering Settings" under the Pencil+ 4 menu.

    Article Link
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